cat sleeping on owner's lap as owner takes a picture of their pet on their phone

Pet Emergency

Serious health problems, injuries, and illness require immediate care. When your pet urgently needs to see a veterinarian, Castlerock Veterinary Hospital offers quality emergency care during normal business hours.

While we understand you may not always be in a position to call in advance, if you are able to do so it will help our staff be prepared for your pet’s arrival so the animal gets needed medical care that much quicker.

Signs your pet may need emergency care:

  • Pale gums
  • Rapid breathing
  • Weak or rapid pulse
  • Change in body temperature
  • Difficulty standing
  • Apparent paralysis
  • Loss of consciousness
  • Seizures
  • Excessive bleeding

Safety tips:

Pets who are severely ill or injured may try to bite, claw, or act in an aggressive manner toward those trying to help them. Approach any injured or sick pet slowly and calmly; say their name and see how the animal reacts. Call for help if the pet reacts aggressively.

For dogs, fashion a makeshift stretcher if the animal is unable to move. Make sure the neck is supported.

For cats, slowly place a blanket or towel over the head to prevent biting. Slowly lift the animal into an open-topped carrier or box.

Elevate and apply pressure to any bleeding wound.

If  you think your pet has eaten something poisonous:

Call us at (715) 389-1011 immediately! If after hours, contact the ASPCA Animal Poison Control Center’s 24-hour hotline at (888) 426-4435. Trained toxicologists will consider the age and health of your pet, what was ingested, and then make a recommendation about what action should be taken.

*A consultation fee may apply.

Additional Emergency Care Vets & Hotlines

If your pet has an emergency after those hours, we recommend the following 24-hour veterinary hospital(s):

PAW Health Network

24 Hour Emergency Animal Care

  • Emergency
  • Urgent Care
  • Walk-Ins
  • Nights
  • Weekends
  • Holidays

Phone: (715) 693-6934
Fax: (715) 693-8811

Allied Emergency

Two Locations


Located in Westgate Animal Hospital

2135 N Clairemont Ave, Eau Claire, WI 54703

Open Hours:
Mon – Thu: 5 PM – 8 AM
24-hour care on the weekends starting Fri at 5 PM – Mon at 8 AM

Phone: 715-529-5900
Email: [email protected]


Located in Croix Veterinary Hospital

655 O’Neil Road, Hudson WI 54016

Open Hours:
Mon – Fri: 5 PM – 12 AM
Sat – Sun: 12 PM – 12 AM

Phone: 715-502-4241
Email: [email protected]